12V 100ah RV Solar Energy Storage Lithium Battery

Basic Info.

After-sales service:

In terms of after-sales service, we have a professional technical team that can respond to customer needs promptly and provide technical support, repair, and maintenance services. We know that customer satisfaction is the key to our success, so we always put customers first. We do our best to ensure they have the best experience possible.

Battery application customization: 

Additionally, we offer customization options for battery applications. Our customers may have various needs and applications, therefore we are willing to work with them to customize battery application solutions that meet their needs. Whether customized to specific specifications batteries or designed battery systems for specific vehicles or equipment, we can provide flexible solutions to meet our customers' needs.

Through our professional after-sales service and flexible customization options, we are committed to providing customers with unparalleled value and experience, helping them achieve their goals, and succeeding.

What is the regular lead time after I place my order?
We are a factory that makes to order. Normally, a sample order takes 15 - 20 days, and the lead time for a batch order is 25 - 30 days, depending on the different order quantities and capacities. We could definitely shorten the lead time if necessary.

1. What are your trade terms and payment terms?
We welcome most regular trade terms, such as EXW, FOB, CIF, etc.
Normally, we would insist on a Minimum 30% advance payment to effect your order, and the balance 70% must be settled after you accept the finished products and before delivery. We also welcome irrevocable L/C at sight.

2. What kind of shipping methods do you provide?
The lithium-ion battery is classified as a Class 9 Dangerous Good, so we strongly recommend that all batteries be shipped by sea freight.

3. Do you provide a warranty? If yes, how long?
Yes, we generally provide a three-year warranty for all battery packs we offer. However, buyers can request a longer warranty period before placing orders. Please inquire about the "Terms and Conditions of the Warranty" before placing orders.

4. What are the application fields of your battery packs?
We are providing Li-ion battery packs to many different applications fields such as electric vehicle use(4-wheeled and 3 wheeled trucks, sweepers, cars, forklifts, golf carts, sight-seeing buses and monorails, ATV, UTV, tricycles, motorcycles, toy cars, etc.), solar energy power storage use, electric equipment use(floor scrubbers, lifting platforms, small excavators, tractors, pallet stackers, grass cutters, small cranes, garbage tanks, arm gates, etc.), out-door portable power supplies, portable power supply for construction equipment, streetlight power packs, boat power pack, camper power packs, etc.
As a customization-oriented Li-ion battery manufacturer, we embrace customizations for different applications.

5. Can your batteries be used in series?
Most of our batteries are NOT to be used separately. However, we also provide small 12V battery modules, which our customers can use in either series or parallels to replace their old lead-acid batteries. Please do inquire in advance.

6. Do your batteries have a thermal management system?
Most of our batteries have a thermal management system controlled by the BMS (Battery Management System). This system prevents the battery from being used if the temperature is either too high or too low. Please do inquire in advance.

7. Do you provide OEM or ODM?
Yes.

8. How many years will your battery last?
Lithium Iron Phosphate (LifePO4) batteries can be cycled 2000 to 5000 times. If you cycle the battery daily with an 80% DoD (Depth of Discharge), you can expect 5 - 10 years of use.

9. How do I install your batteries?
All of our batteries come with free ring terminals, which can connect the battery to an inverter, cart, or busbar system. 

10. Can I leave your batteries outside?
No. Our batteries are not marine-rated or weatherproof, so leaving them out in the sun all day or in the rain can damage them. (This type of damage is not covered under the warranty.)